Wellness Copilot, Your Force Multiplier for Population Health

An intelligent engine that continuously supports your care team, engages your entire patient population, and drives better health outcomes.

SUPPORT FOR THE FRONTLINES

Too Many Patients, Too Few Resources. A Single Message is Not Enough.

You face an unprecedented challenge: a growing population managed by a shrinking healthcare workforce. The traditional one-to-one care and engagement model is stretched to its breaking point, leading to staff burnout and widening health inequities.

You deserve more than a tool that sends a simple outreach message. You need a partner with a shared mission to amplify your impact and scale your team’s incredible work.

POPULATION HEALTH, SUPERCHARGED

Wellness Copilot Works For You, So You Can Focus on Patients.

 The Wellness Copilot is an intelligent engine that works in sync with your EHR and staff workflows. It automates the complex and time-consuming work of population health segmentation and analysis, by taking it to the next level to proactively managing patient engagement with ease.

Smart Patient Segmentation

Wellness Copilot analyzes your EHR data (clinical, appointment, and demographics) in real time to automatically identify and segment patients based on their specific needs. From those who may be at risk to those with critical care gaps, you define the priorities.

Recommended Next Best Actions

Wellness Copilot recommends the next best action for each patient based on their latest personal data and your organizational priorities. This allows us to pair thousands of patients with the right health goal on an ongoing basis.

Conversational Engagement

Patients are enrolled in a personalized engagement campaign to support them in achieving their recommended health goal. From ensuring they attend critical appointments to guiding them through long-term health coaching, each engagement journey is built on our evidence-based programs proven to improve health outcomes.

AI FOR PATIENT ENGAGEMENT

Leverage AI to Scale Personalized Conversations

CareMessage Canvas

Leveraging the latest in Artificial Intelligence, our platform delivers personalized conversations to thousands of patients at once. This blends validated health information with conversational flows designed to achieve a specific health goal.

CareMessage is an expert in applying the science of behavior change into the use of sequential messaging to help users meet a health goal. Learn about the science behind our approach in our Publications page and the patents than provide us exclusive rights to apply this sequential messaging approach in healthcare.

WELLNESS COPILOT FOR DIABETES

Automate Your Diabetes Care, From Prevention to Management.

Our first module, the Wellness Copilot for Diabetes, is a complete solution for one of community health's biggest challenges. It empowers your team to:

  • Support Diabetes Prevention: Automate routine follow-ups and coaching to support patients who are at-risk of getting diabetes.
  • Close Gaps in Care: Ensure patients with uncontrolled diabetes attend their crucial check-ups, and move on to diabetes coaching to help them reduce their A1c.
  • Sustain Behavior Change: Seamlessly enroll patients in our evidence-based coaching programs after they’ve re-engaged with care. This ensures you continuously support all patients, including those in good control of their diabetes, so they maintain their health improvements.
  • Improve Health Equity: Provide a consistent, high standard of support for every patient, regardless of your staffing levels. Technology paired with a human touch can ensure you support your entire population in receiving the care they need.
Up to
hours saved per week
Over
%
of patients express interest in booking an appointment
Up to
pt
reductions in A1c through our health coaching programs

PROVEN OUTCOMES

Built on a Foundation of Trust and Evidence.

Wellness Copilot isn't just a new feature, it's the culmination of over a decade of experience and rigorous research with low-income populations. Our approach is validated by science and designed to scale to the hundreds of safety-net organizations we serve nationwide.

As Effective as a Human Coach

A recent randomized clinical trial with Stanford University found an automated intervention was as effective as a human coach at increasing physical activity.

Clinically-Proven A1c Reduction

Our text-based diabetes coaching programs have been clinically proven to help patients significantly reduce their A1c levels.

A Single Message is Not Enough

CareMessage-powered studies have proven sequential and conversational messaging outperforms single-message engagement.

WELLNESS COPILOT FOR CANCER

Coming Soon: Improve Colorectal Cancer Outcomes.

Our next module, Wellness Copilot for Colorectal Cancer, will offer a comprehensive solution to the personalized needs of each patient:

  • Population Health Education: Educate your entire patient population on screening options, risk factors, and clinic availability. This helps prepare patients with trusted health information for more meaningful conversations with their care team.
  • Screening Selection: Provide self-guided coaching to help patients learn about, evaluate, and select a screening option. Collect data on screenings that may have occurred elsewhere, preferences, hesitations, and more to inform your overall strategy.
  • Support At-Home Screening Completion: For patients who have not returned an at-home test, understand the reason the test has not been completed and support patients to maximize test completion.
  • Ensure Timely Follow-up: Automate follow-up to patients who received results from an at-home test that require further testing. Understand barriers to care and support patients in navigating access to follow-up care.
  • Close the Loop: Provide support and resources to patients who may be facing a diagnosis. This includes guiding them on next steps and providing timely resources.
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The future of population health is here. Get in touch to get started!