Webinars

Register for CareMessage upcoming webinars, and check out the most recent on demand webinars below!

Upcoming Webinar

Crafting Patient Engagement Strategies to Meet Organizational Needs

With CareMessage and Evara Health

Wednesday, June 26, 2024 @ 1pm ET

 

A clear and defined digital patient engagement strategy can help FQHCs to improve operational efficiency and drive access to care for their patients. This session will provide insights on how you can meet your organization's goals- from closing gaps in care, to converting attributed patients, to overcoming language barriers- through evidence-based patient outreach and health education strategies.

During this session, you'll hear from Howard Rubin, Chief Information Officer at Evara Health, as he dives into the strategy that Evara Health implemented for communicating with patients at critical junctures such as:

  • appointment cancellations
  • appointment no-shows
  • emergency department visits
  • hospital discharge
  • Medicaid renewal

You'll see real-world examples of how text communication can improve patient access to care and how automation helps Evara Health reach large numbers of patients through targeted outreach campaigns, with limited staff time needed.

On Demand Webinars

Indian Country ECHO: Use of Text Messaging Technology in 638 Facilities to Implement Evidence-Based Interventions and Improve Care

 

CareMessage was recently a featured guest on a webinar with Indian Country ECHO, where we were able to share information about how text messaging through CareMessage can help Tribal Health Organizations reach patients more efficiently.

This one-hour presentation and knowledge-sharing event includes deep dives into how texting can:

  • Help health centers to improve clinical quality and health outcomes
  • Close care gaps and promote health education among patients.
  • Drive workforce efficiency and improve staff and patient satisfaction

This session also features guests from Little Traverse Bay Band of Odawa Crooked Tree Wellness Clinic, Hannahville Indian Community, and Pokagon Health Services as well as CareMessage Chief Medical Officer, Tracy Angelocci, as they share their experiences with using text message technology to meet their health centers’ clinical goals, and answer attendee questions.

 

Leveraging Patient Engagement to Meet Clinical, Financial, and Operational Goals

 

Communicating with patients via text message can help your health center meet clinical, financial, and operational goals. Our Chief Medical Officer, Dr. Tracy Angelocci, will present proven strategies based on her successes while working as Chief Medical Information Officer at a Federally Qualified Health Center.

Join Dr Angelocci as she walks through strategies to:

  • Use texting to turn assigned members into patients, allowing your health center to gain revenue and mitigate risk in value based contracts.
  • Close care gaps and promote health education among patients, improving clinical quality and health outcomes.
  • Use texting to drive workforce efficiency and improve staff satisfaction.

If you are considering implementing a patient engagement tool, or even if you are just curious about how other health centers utilize texting to meet their goals, this webinar is for you. 

 

About Our Speaker

Dr. Tracy Angelocci is the Chief Medical Officer at CareMessage, a non-profit patient engagement platform committed to leveraging technology to help safety-net organizations fulfill the essential needs of underserved populations.

As an internist and pediatrician, Dr. Angelocci began her career with a solid base in primary care medicine. Her unique career track has covered both the vendor and clinician sides of healthcare information technology. For nine years, she led the Product division of an electronic health record company, as Director of Clinical Application Design and Vice President of Medical Informatics.

Her next career move was to combine that experience in healthcare software design with avid experimentation in data-driven clinical practice transformation to manage population health more effectively. She did this for 11 years, serving as the Chief Medical Information Officer at Lone Star Circle of Care, one of the largest Federally Qualified Health Centers in Texas, serving nearly 100,000 patients in 55 clinics locations.

Dr. Angelocci graduated from the University of Texas at Houston medical school and completed her residency in Internal Medicine and Pediatrics at the University of Arkansas for Medical Sciences.

Using Azara Patient Outreach (APO) & CareMessage for a Robust Patient Engagement Strategy 

Azara Patient Outreach (APO), which is powered by CareMessage technology, is a fantastic way to conduct targeted, automated outreach programs to patients. Implementing the full CareMessage patient engagement platform will allow your Health Center to expand on what you are currently doing, with additional opportunities to drive efficiency, connect via 1:1 and group communication, and promote health education.

In this webinar, the CareMessage clinical and product teams walked through how adding usage of the CareMessage platform helps health centers who are using Azara Patient Outreach to expand options for patient outreach and improve efficiency. Two customers who currently use both APO and CareMessage also joined to talk about their experiences and successes; Alkida Kasapi, Population Health Manager from Greater Roslindale Health Organization and Randall Carlyle, Chief Quality Officer from Care South Carolina. 

We partner with leading associations and innovative healthcare organizations to bring you timely insights for communicating with underserved populations.