Webinars
Patient Engagement and Activation: Current Needs and Emerging Trends
This presentation, offered in conjunction with the California Primary Care Association, provided tips for how patient engagement and activation can address common needs of Community Health Centers, illustrating specific strategies put into practice by Alliance Medical Center.
Read MoreCancer Screening in Underserved Patient Populations – Unmet Needs and Communication Strategies
Cancer screening rates dropped 13-25% from March 2020 through March 2021, but North Country Healthcare, an FQHC located in Arizona, has used text messaging and other innovative strategies to help screening rates up despite the pandemic.
Read MoreCOVID-19 Vaccine Distribution Text Messaging Strategies for Free Clinics
Mercy Clinic, a Free Clinic located in Texas, used CareMessage to send over 12,000 vaccine-related text messages in one month, and achieved a 100% show rate for vaccine clinics.
Read MoreVaccine Communication Strategies for Underserved Populations in Rural Communities
North Country HealthCare, an FQHC located in Arizona, uses text messaging to motivate rurally-located patients to self-schedule for vaccine appointments- with over 60,000 patient forms submitted- and effectively decreased staff time spent scheduling appointments.
Read MoreStrategies to Communicate COVID-19 Vaccine Eligibility Throughout Distribution Phases
PrimeCare Community Health Centers, an FQHC located in Chicago, used text messaging as a key tool to help navigate the fluctuating nature of the COVID-19 vaccine distribution- and achieved an 82.6% patient response rate.
Read MoreUpdating Operational Workflows for COVID-19 Vaccine Distribution
Stigler Health & Wellness Center, an FQHC located in Oklahoma, used text messaging to dispel vaccine myths and successfully administer 400 vaccines weekly to underserved patients in Oklahoma.
Read MoreCOVID-19 Vaccine Communication Strategies for Native American Patients
Gerald L. Ignace Indian Health Center (GLIIHC), an FQHC located in Wisconsin, shared how text messaging was used to execute its vaccine communication strategy for their underserved patients. With a patient population largely identifying as Native American and Urban Indian, GLIIHC crafted a thoughtful, culturally relevant, and informative patient engagement strategy.
Read MoreEmpowering Underserved Patients to Vote Through Text Messaging and Digital Resources
This webinar introduced safety-net providers to VotER, a 501c3 nonprofit organization with a mission to use healthcare settings as a place to register patients to vote or help with mail-in ballot voting. Progressive Community Health Centers also shared their strategies for improving civic health with their patient population.
Read MoreFlorida Spotlight on Strategic Text Messaging to Support Underserved Patient Communities During COVID-19
Community Health Centers of Pinellas, a Florida-based FQHC, used CareMessage to strategically message underserved patients during COVID-19, and successfully created a new workflow to facilitate safe and efficient patient check-in via text.
Read MoreUncovering Strategies To Engage Rural Patient Populations Through Texting
Tennessee-based Rural Medical Services is very familiar with the obstacles faced by healthcare providers and patients in rural areas. This webinar provided helpful strategies based on what worked in their community to drive cancer screenings, encourage patients to self-schedule appointments, and deliver educational information.
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