Mobile Messaging Designed for Low-
Income Populations

Mobile Messaging
Use our web application to instantly send messages to patient cohorts. Patients can respond directly to messages and receive automated or manual responses. Track individual responses and overall response metrics in our web app.
See CareMessage in Action
Positive Outcomes

Where All of Your Patient Engagement Comes Together

Here’s how we’ll help your team effectively engage patients, promote healthy behaviors, and track your outreach in one place.
Appointment Reminders
Appointment Reminders
REDUCE COSTLY NO-SHOWS

Reduce no-shows by sending relevant reminders via text and voice. Eliminate manual data entry and confirm and cancel appointments automatically by integrating CareMessage with your EHR.

Education Programs
Education Programs
ENHANCE CARE WITHOUT INCREASING COSTS

Help patients achieve their health goals through automated, interactive text-based education programs—from Diabetes to Hypertension and Smoking Cessation.

Preventative Care Outreach
Preventative Care Outreach
IMPROVE HEDIS SCORES

Fill preventative care appointments by using our message library to send English or Spanish translated campaigns to populations due for a screening or immunization.

Patient Recruitment
Patient Recruitment
DECREASE MWOV

Reach out to health-plan members without visits (MWOV) that may be avoiding visits or seeking care elsewhere.

Data Tracking & Analysis
Data Tracking & Analysis
MEASURE SUCCESS AND DISCOVER AREAS FOR IMPROVEMENT

Track patient data and behavior at scale to understand positive results as well as opportunities for growth.

Direct Patient Contact
Direct Patient Contact
MAKE PATIENTS FEEL COMFORTABLE

Connect directly to patients when one-on-one follow-up is more appropriate.

Seamless Interoperability

Staffing constraints and traditional methods leaves providers ill-equipped to provide quality care in an efficient and cost-effective way.

CareMessage is designed to work with or without an EMR integration in addition to patient population health tools like Azara and i2i. We offer a variety of options to ease the transfer of data including: HL7, SFTP, API and Web-based File Center. Our team will work with you to identify the best way to integrate CareMessage into your existing workflow to help drive your desired outcomes.

Electronic Health Records
Electronic Health Records
Bi-directional appointment reminder integration and more.
Population Health Management
Population Health Management
Quickly identify groups of patients and get messages out in minutes.
Health Management Systems
Health Management Systems
Integrate with other internal systems critical to your patient care.

Experts in Underserved Populations

Meeting the unique needs of low-income populations requires understanding the particular challenges of this patient population.

Our product is designed specifically to meet the unique needs of low-income populations taking into account the particular challenges of these patients. Our text messages can be automated to deploy in the culturally-appropriate language of the recipient (Spanish or English). These are written at a reading level of 5th grade or below, and our interactive programs take into account the patient's’ barriers to accessing or receiving services.

Food Insecurity
Food Insecurity
Address food insecurity by integrating local food resources into your messaging
Uncertain Housing
Uncertain Housing
Identify housing barriers through personalized outreach messages
Language and Literacy
Language and Literacy
Meet patients where they are through our pre-created templates
Lack of Transportation
Lack of Transportation
Provide local transportation resources to increase patient access to care

Support Every Step of the Way

Caring for patient populations, particularly those disproportionately affected by poor health outcomes, can seem difficult without more resources.

From your first message, to evaluating your success, we will be with you every step of the way. Our team will help you define your success metrics and get you on a path to evaluate your outcomes with data. We will work with you to define the workflows best suited for your organization, while minimizing disruption to your existing routines.

Implementation
Implementation
Jump start your onboarding process by understanding your business goals and desired outcomes.
Launching your first campaign
Launching your first campaign
Send your first Outreach message in minutes; create your own message content or choose a pre-populated message from our Campaign Library.
Customer Success Metrics
Customer Success Metrics
Track your most important metrics with real-time insight into your product usage and patient engagement.
On-going Support
On-going Support
Your Customer Success Manager (CSM) will be with you every step of the way. Our Support team can also be reached by chat, email or phone.

Execute your patient engagement strategy.

Prove better outcomes.

Everything you need to launch effective text campaigns that promote better health outcomes throughout the continuum of care for every patient.
Connect with our team today