The session focused on how to use text messaging to communicate COVID-19 vaccine information with underserved patients, including:
- Creating patient waitlists through text message surveys and preventing vaccine waste by reaching patients via text message
- Reducing call center volume through proactive text messaging to share vaccine updates, including availability and eligibility
- Scheduling dose appointments and patient education on vaccine safety and symptoms
View the presentation slides here and watch our recorded session below:
To learn more about how CareMessage is helping FQHCs, Free Clinics, and other safety net providers across the country respond to COVID-19, share vaccine updates, and communicate with patients through our free COVID-19 messaging platform (CMLight), fill out the form below!