Hear how PrimeCare Community Health Centers, an FQHC located in Chicago, uses text messaging to execute its vaccine communication strategy for their underserved patients. In this session, Erin Howes, Director of Quality Improvement shared how the PrimeCare team has continued to navigate the fluctuating nature of the COVID-19 vaccine distribution in Chicago by keeping patients apprised of changes.
The session focused on how to utilize various patient communication strategies and message types for improved vaccine distribution, including:
- Leveraging several types of text messages to eligible patients to further understand vaccine confidence within their patient population.
- Adjusting vaccine distribution locations/sites based on their unique patient population needs.
- Strategizing patient vaccine communication to increase demand for future distribution phases.
View the presentation slides here and watch our recorded session below:
To learn more about how CareMessage is helping FQHCs, Free Clinics, and other safety net providers across the country respond to COVID-19, share vaccine updates, and communicate with patients through our free COVID-19 messaging platform (CMLight), fill out the form below!