Hear how Gerald L. Ignace Indian Health Center (GLIIHC), an FQHC located in Wisconsin, uses text messaging to execute its vaccine communication strategy for their underserved patients. With a patient population largely identifying as Native American and Urban Indian, GLIIHC has crafted a thoughtful, culturally relevant and informative patient engagement strategy.
The session focused on how to use text messaging to communicate COVID-19 vaccine information with underserved patients, including:
- Strategies for engaging with patients to dispel fear and misinformation about the COVID-19 vaccine
- Managing the combination of fluctuating vaccine doses week over week and booking patient appointments
- Segmenting patient groups for communicating vaccine eligibility
View the presentation slides here and watch our recorded session below:
To learn more about how CareMessage is helping FQHCs, Free Clinics, and other safety net providers across the country respond to COVID-19, share vaccine updates, and communicate with patients through our free COVID-19 messaging platform (CMLight), fill out the form below!